Confidentiality & Your Records
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can provide the best possible care. We have a fully computerised medical record system which means information about your healthcare is held on a secure server. You have the right to know what information we hold about you. Please ask the receptionist if you wish to see or obtain a copy of your record. If you are referred to a hospital specialist you are also welcome to request a copy of the referral letter. NHS Connecting for Health has developed the National Care Records Service, which creates a Summary Care Record (SCR) for each individual patient held centrally. The record is limited to current medication, known allergies and adverse reactions. Eventually the aim is to enable healthcare staff jointly involved in your care, such as your GP and your hospital consultant, to easily access and share information through this national record. You have the right to withdraw your consent to information being shared.
Your Medical Records
How Your Records Are Used To Help Us
As you know, your Doctor and the team of health professional caring for you keep records about your health and the care you receive from the National Health Service. These are important to help ensure that you receive the best possible care from us.
Your records are use in the following ways to guide and administer the care you receive:
- To ensure that your Doctor or nurse has accurate and up to date information to assess your health and decide what care you need when you visit in the future.
- To ensure that full information is available should you see another Doctor or be referred to a specialist or another part of the NHS.
- To ensure that there is a good basis for looking back and checking on the type and quality of the care you receive.
- To ensure that your concerns can be properly investigated if you need to complain.
Your records also help to plan NHS services for the future and ensure that there is a good basis for checking that NHS money has been well spent and that staff are paid for the work they have done.
Whilst always preserving confidentiality, your records can also help us to help you by:
- Assisting with the teaching and training of health care professionals (you choose whether or not to be involved).
- Assisting with health research (if you need to be personally involved with the research you will be contacted and asked whether you are willing to participate. You will not be identified without your agreement).
Data Protection Act 1998
The Practice fully complies with the Data Protection Act 1998. Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data. Patients can review the data processed and formal applications for access should be made in writing to the Practice Manager. A fee may be charged for this.
Further In depth information on your records and how they are viewed can be see in the following document: Fair Processing Notice Marlborough Surgery