Please bear with us, we are experiencing problems with our computer system, this is causing delays. It is a national outage.
Practice Number: 0191 581 2866

Opening Times

  • Monday – Friday - 8.00am - 6.00pm
  • Saturday/Sunday - 07.15am - 13.15pm (Appointment Only)

Patient Data

General Data Protection Regulation (GDPR)

The GDPR replaces the Data Protection Act and comes into effect on the 25th of May 2018. Although it is European legistlation the UK will be adopting GDPR into UK law even after Brexit.

What is the GDPR all about? – GDPR explained in 5 simple steps  – GDPR poster

The following youtube video helps to explain some of the changes brought about with GDPR.

If you would like further information on GDPR here are some more useful links:

The ICO website: Information Commissioners Guide to GDPR    

NHS Digital:   NHS Digital GDPR


Using Your Data

Our privacy statement explains how we use your data as a patient with Marlborough Surgery

Marlborough patient privacy Notice – Privacy Notice

Lots of NHS services use Systmone, including ourselves. This is the Clinical I.T system we use to hold your patient record.  Due to the extra sharing that is possible on Systmone we have an additional privacy statement that relates specifically about this software below.

SystmOne patient privacy Notice  – Privacy Notice Systm One


Summary Care Record (SCR)

Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies.  An Enhanced SCR includes additional data and can be useful to patients who may need more in-depth care from other services.  More information about your SCR can be found at:

You have the option to opt out of the summary care record, if you wish to do this please contact the surgery and we will update your record accordingly.


As a Practice we are all committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the General Data Protection Regulation (GDPR), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office (ICO). You have a right to access the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request Form (link below)  or write to the practice requesting the information. You can also access to your GP clinical record online if you are signed up to this service (Application form below).

Furthermore, should you identify any inaccuracies; you have a right to have the inaccurate data corrected.

   Subject Access Request Form.


Patient Online Registration form for Access to GP online services